Partnership Agreement: By joining Stepnie, the restaurant agrees to be featured on our
platform and to pay the agreed commission or subscription fees. Restaurants must ensure that their listings
contain accurate, up-to-date information about their menu, pricing, and business hours.
Service Standards: The restaurant commits to maintaining high standards of food quality and
customer service to ensure customer satisfaction. Customer reviews will directly impact the restaurant’s
visibility and ranking on the platform.
Billing and Payments: Payments for restaurant referrals will be processed after deducting
applicable commissions. Restaurants must upload all billing records to the platform promptly and accurately.
Compliance: Restaurants must comply with all relevant legal obligations, including hygiene
standards, licensing, and tax regulations. Non-compliance may result in suspension or removal from the platform.
Dispute Resolution: Any disputes related to service or payments will be resolved through the
platform’s support system. The platform’s decision regarding disputes will be final and binding.
Termination: Either party can terminate this agreement with a 30-day notice.
For Drivers
Service Commitment: Drivers agree to offer a professional, courteous, and safe chauffeur-driven
experience to passengers. Compliance with traffic laws and regulations is mandatory for all drivers.
Platform Use: Drivers must utilize the platform for trip navigation, management, and accessing
service recommendations. Accurate logging of trip details and expenses is required on the platform.
Income and Benefits: Drivers are entitled to additional income opportunities and customer
support through Stepnie. Commission payments for completed referrals will be processed monthly.
Customer Feedback: Drivers will be rated by passengers, and consistently low ratings may lead
to suspension from the platform.
On-Call Support: Drivers have access to 24/7 emergency support services for breakdowns and
other issues while on the road.
Compliance: Drivers must maintain valid licenses and insurance, with up-to-date vehicle
documentation.
Termination: Stepnie reserves the right to terminate a driver’s access to the platform for
any misconduct or violation of these terms.
By accepting these terms and conditions, both restaurants and drivers agree to foster a productive and trustworthy
partnership with Stepnie, promoting mutual growth and success.